Europe’s largest occasion village, Oslofjord Conference Middle in Norway, has chosen property administration software program specialist RMS Cloud to automate over 30,000 bookings per 12 months and simplify its upselling capabilities.
Oslofjord Conference Centre, a large-scale venue that hosts conferences and occasions all year long, accommodates as much as 12,000 visitors throughout a spread of stock from cabins and cottages to resort rooms and suites.
In addition to impartial lodgings, the location includes 10 separate resort buildings, a state-of-the-art convention centre, 5 giant arenas, a number of eating places and numerous indoor and outside co-working areas.
Previous to utilizing RMS Cloud’s PMS, the big knowledge units have been being managed and imported manually, a prolonged course of that took quite a lot of time, and was open to human error.
The implementation of RMS Cloud’s PMS in February has now automated the bookings course of and given the crew an easy-to-use system that permits workers to supply visitors further providers throughout their keep.
Hans Øyvind Haga, Chief Digital Officer at Oslofjord Conference Middle, stated: “We wanted a strong PMS that would streamline our reserving course of and guarantee it was 100% appropriate, each time. Having researched a complete of 15 distributors and receiving proposals from 5, RMS Cloud had one of the best performance on the best worth level.
“As an occasion vacation spot, we have now a singular set of challenges. We recruit and handle quite a lot of short-term workers in keeping with what number of visitors are on web site and it fluctuates dramatically – some days we have now 300 and others 10,000. We don’t have the posh of spending time coaching workers on our techniques so it was important that the software program we selected was extraordinarily user-friendly. Our crew has already reported that RMS Cloud’s PMS may be very straightforward and intuitive to work with.
“Adopting this new system has given our workers the instruments they should simply promote extras from reception equivalent to an additional evening or extra towels. Earlier than the implementation of RMS Cloud’s PMS, this was one thing that was troublesome to facilitate. Clearly, we wish to make upselling as straightforward as doable for our crew, so it is a big profit.”
Oslofjord Conference Middle is situated in Vestfold, south of Oslo, and hosts giant company occasions, conferences, sports activities occasions and organisations that wish to collect and expertise the togetherness by internet hosting an occasion with every thing at one place. Lodging for hundreds of individuals, sports activities enviornment, two conference centres and enormous outside areas together with a seashore space. Oslofjord can also be a sustainable venue with 95% of vitality used on web site harvested from renewable sources.
Zen Valli, Managing Director of EMEA at RMS Cloud, stated: “Oslofjord’s adoption of our software program clearly demonstrates the scalability and reliability of the PMS. The dimensions and complexity of the location’s reserving calls for is unmatched by another property on the continent and our software program is delivering.
“It’s an accolade to have Europe’s largest conference village as a buyer and the outcomes they’re seeing in simply 4 months is an indicator of how the PMS will proceed to help their enterprise.”
