RateHawk, a web-based system for reserving accommodations, air tickets, and transfers for journey professionals, has established its first Asian headquarters in Singapore. With the bold objective of concentrating on journey brokers within the quickly rising area, RateHawk is offering native journey professionals with a sophisticated reserving software tailor-made to the native markets. The launch of this hub and authorized entity in Singapore will place RateHawk as a key business participant, actively serving journey brokers all through the area.
Following the profitable efficiency in Europe and the Center East, RateHawk is now concentrating on the Asian area with a localized platform and enterprise operations. Native journey brokers, operators, journey administration firms (TMCs), and different business professionals may have entry to a full vary of journey providers on RateHawk’s platform: reserving greater than 2.5 million lodging worldwide, flights from over 400 airways, and transfers in 150 nations. The platform is localized in Thai, Chinese language, and Korean. As well as, RateHawk presents devoted language assist traces in Thai and Korean, obtainable inside enterprise hours, in addition to a 24/7 multi-language assist line to make sure high-quality buyer care.
The institution of the Singaporean authorized entity will facilitate cost transactions, avoiding further prices because of alternate charges. Journey professionals will profit from making funds in a number of native currencies, together with Singapore Greenback (SGD), Thai Baht (THB), and Malaysian Ringgit (MYR).
Felix Shpilman, CEO of Rising Journey Group, commented: “The preliminary market analysis revealed a robust demand amongst journey business gamers for a user-friendly, complete B2B platform providing a full vary of providers at aggressive phrases, powered by superior know-how and high-quality assist. Our early operations within the area have demonstrated the product-market match of RateHawk in Asia. Subsequently, we at the moment are able to elevate our operations and set up a strong presence within the area. We count on that our new authorized entity in Singapore will considerably improve the consumer expertise for companions in Singapore, Thailand, and Malaysia. For us, launching this hub means laying the muse to develop into the main most popular B2B reserving platform in Asia. We’ll proceed to additional localize the product and guarantee full protection of all the area”.
RateHawk is coming into the area with a devoted industrial crew of over 30 individuals – enterprise improvement and gross sales managers – overseeing South-East, South, and East Asia. Every registered associate is assigned with an account supervisor whose position is to assist the associate onboard the system, customise contract settings, and help with monetary issues. Given the potential of the B2B journey sector in Asia, the corporate plans to additional increase the crew to make sure assist for journey businesses in all elements of the continent.
Jennifer Chua, Head of Enterprise Growth South-East Asia, commented: “RateHawk is completely positioned to fulfill the wants of journey businesses and operators of all sizes, together with collaborations via API and tech platforms. Our intensive 2.5 million sturdy lodging provide spans over 220 nations, with notably sturdy protection in Europe, the Americas, and the Center East, that are in excessive demand amongst native journey professionals.
“Our plan for 2024 is to additional strengthen the crew and scale the enterprise in Asia by growing the attain regionally. RateHawk will probably be current at a number of main regional journey gala’s, together with ITB Asia later this yr, the place we are going to showcase our superior options tailor-made for the native market”.
Launched in 2016, RateHawk employs over 500 professionals in industrial roles globally and has places of work in London, Berlin, Milan, Lisbon, Warsaw, Dubai, Limassol, and Wilmington. The variety of RateHawk companions exceeds 70,000 journey professionals worldwide. RateHawk presents an internet platform and a cellular app enabling companions to deal with enterprise remotely.
RateHawk is a part of the UAE-based Rising Journey Group, a worldwide journey firm that operates journey manufacturers for particular person vacationers (ZenHotels), B2B journey professionals (RateHawk), and company prospects (Roundtrip) in over 190 supply markets. In 2023, Rising Journey Group achieved a gross transaction worth of $2.6 billion.
